Discovered the new ways to fix QuickBooks Error Code PS038


The users may often get stuck with QuickBooks Error Code PS038 while running the payroll. Also, this error might arise if paychecks got stuck from Online to Send. Whenever the users get stuck with the error, they won’t be able to run the payroll, download tax table updates or create the paychecks. Due to this, it may lead to delays in the payroll processing and preparing the paychecks, which will eventually negatively impact the organization. With this [post, you will get to know the root causes that might lead to the error and the best possible ways to rectify QuickBooks Error PS038.

Are you having trouble while running the payroll due to the QuickBooks Error Code PS038 and looking for instant help? In such circumstances, you must follow the simple instructions listed in this post to fix the error. However, if you still have difficulty implementing these steps, you may connect with our professionals by dialing TFN +1(800)-578-0315.

Causes that might trigger QuickBooks Payroll Update Error PS038?

QuickBooks Error Code PS038 may arise when the users might get stuck from Online to send while running the payroll. It may also arise when the user is not connected with a stable internet connection. Besides this, multiple other factors might lead to this issue which are as follows:

  • It may arise while sending the payroll data or usage data.
  • You are using the unsupported version of the QuickBooks Desktop.
  • Sometimes, it may appear due to the damage in the company file.
  • You haven’t updated the QuickBooks payroll for a long time.

Best Resolution Methods to Rectify PS038 Error In QuickBooks Desktop

We have specified the simple and proven methods to fix QuickBooks Error Code PS038 permanently.

1: Send your Payroll or Usage Data after updating QuickBooks Desktop

  • To begin with, move to the Employees tab, tap on the My Payroll Service, then click Send Usage Data. If this option isn’t visible, then move further.
  • Soon after, opt for the Employees menu and click Send Payroll Data.
  • From the Send/Receive Payroll Data window, choose Send All. You are required to feed your payroll service pin correctly if prompted.
  • If you can send the payroll successfully, try downloading the payroll updates again. If the error persists, you may try fixing it through another troubleshooting step listed below.

2: Determine the Stuck Paychecks 

  • In the first place, move to the Edit menu and then tap on the Find option.
  • Following this, select the Advanced tab and then opt for the Detail Level option from the Filter list.
  • Return back to the filter list and then scroll down your cursor to click on the Online Status option.
  • Thereafter, click on the Find option, and you’ll be presented all the paychecks that weren’t sent to Intuit. Then, note the number of matches from the Find window.

3: Resolve QuickBooks Error PS038 using Verify And Rebuild Data Tool. 

  • Begin the process by opening the QuickBooks application on your system. Then, click on the File menu and select Utilities, followed by Verify Data.
  • Close any open windows and any active background programs.
  • Click OK if QuickBooks is unable to identify any issues with your data.
  • After that, proceed to the file, utilities, and data rebuild.
  • By selecting OK and saving, a backup will be made.
  • After this, let this tool finish its task and tap on the View Results.

4: Change the settings of stuck paychecks

  • Initially, open the oldest stuck paycheck on your system and click the Paycheck Detail button.
  • From the Review Paycheck window, you are required to feed the same earning items as the last earnings in the list below the Earnings option.
  • Consequently, a Net Pay Locked message will pop up on your computer screen, and then click No.
  • You must ensure no changes to the tax amounts and net pay. Further, click on the Ok option.
  • After this, click the Yes button if you get a message indicating a Past Transaction.
  • Next, tap on Save & Close to close the paycheck.
  • If you get the Recording Transaction warning message, choose the Yes option.
  • Re-open the paycheck and then tap on the Paycheck Details button.
  • You must delete the earnings items you have just added in the Earnings section. Verify that the net pay and tax amounts have not changed. Choose OK.

Summing It Up!!

With the help of this article, you can now easily resolve QuickBooks Error Code PS038 by following the solutions listed above. However, if you are still having the same error while processing payroll, we advise calling our specialists for advice. Dial TFN +1(800)-578-0315.


 I am unable to run QuickBooks Payroll due to QuickBooks Error Code PS038. How can I get it fixed? 

Whenever I tried running the payroll, it kept prompting me to update the payroll software. But, suddenly, it started throwing QuickBooks Error Code PS038 on my computer screen. I have recently done the payroll update, but it still asks me to install the latest updates. I am very worried about this error because I have employees that need to get paid. After all, payday is about to come. In fact, I have googled this issue, but still, I failed to get anything relevant. Can anyone help me with this issue as it would be beneficial for me?

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