How to Troubleshoot QuickBooks Error Code 6177?


The small to mid-sized business community strongly favors QuickBooks because of its robust accounting tools and capabilities. However, the software is prone to a large number of errors and glitches. When you try to access your company file in QuickBooks, you may encounter the annoying error code 6177.  QuickBooks error 6177 is one of the frustrating technical problems you could encounter when running the application.

Users are unable to access their company files because of error code 6177. We shall go through all the necessary information related to this error. Finally, we will cover the section containing the effective solutions for fixing this error.


What does the QuickBooks Error Code 6177 infer?

When the QuickBooks error number 6177, 0 occurs, a message saying  “QuickBooks is trying to open this company file” will appear on the screen. This indicates that QuickBooks cannot use the usual multi-user mode to access the company file. The common causes of the issue and detailed troubleshooting techniques are covered in this blog.

Why the QuickBooks Error Code 6177 Occurs?

Failure of any of the multiple functionalities when you access your company file can result in QuickBooks error 6177 0 cannot utilize the route. The following is a list of all the potential causes of this error:-

  • QuickBooks Desktop is an outdated application.
  • Due to a damaged corporate file.
  • The company file or the file path becomes corrupt.
  • Malware or virus on the system.
  • Accidentally deleting system support files for QuickBooks.

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Solutions to uproot the QuickBooks Desktop Error 6177

Since there are numerous causes of Error 6177,0 In QuickBooks, as we already explained, there isn’t a single troubleshooting technique that will solve all problems. Jump to the appropriate solution if you are aware of what is creating a problem in your system. Try each of these fixes one at a time if you are unsure of what is causing the error:

Solution 1: Reset the Multi-User Mode

The quickest solution to fix QuickBooks error 6177 is to reset your Multi-user mode. To do this, adhere to following instructions: –

  • Utilize your server system to run the QuickBooks software.
  • Now, visit the Utilities under the File menu.
  • Choose Stop Hosting Multiple User Access after that, and then hit Yes to confirm.
  • Opt for Quit QuickBooks from the File menu. Your hosting settings will reset by taking these actions.
  • Rerun QuickBooks at this point without accessing your company file.
  • Hover your mouse over utilities under the File menu.
  • Subsequently, choose the Host Multi-User Access and tap on Yes.
  • Choose Quit QuickBooks from the File menu.

Solution 2: Update QuickBooks

An essential factor in the occurrence of Error code 6177 is when your QuickBooks software is not updated to the latest version. In such scenario, update your QuickBooks program. To do this, take the following actions:

  • Close QuickBooks and exit your company files.
  • On Windows, hit the Start button.
  • Right-click on QuickBooks Desktop and then hit on Run as Administrator option.
  • There shouldn’t be any open company files on your screen. Then, opt for Update QuickBooks Desktop from the Help menu.
  • From the Options tab, choose Mark All, and then choose Save.
  • Now opt for the Update Now tab, then pick the Reset Update checkbox.
  • When you are prepared, hit on Get Updates.
  • After the update is finished, close QuickBooks Desktop and reopen it. To apply the updates, tap on Yes.

Solution 3: Relocate Your Company File

If your company file is stored on a server, an external hard drive, or the cloud, you are required to change its location. It’s possible that your system is unable to access the file because the path isn’t open. To transfer your file to your local drive, follow these instructions.

It is advised to carry out these actions on the server PC that has been hosting your company files. If you don’t have access to that, you can still perform this from any workstation by following these steps.

  • From the workstation or server system, visit the Windows start button.
  • Open File Explorer by typing its name into the search box.
  • Afterward, open the QuickBooks folder. If you are unable to locate the location of QuickBooks installed files, hit the F2 key and in the Product Information Window, retrieve the location.
  • Herein, look for the company file with the.QBW extension.
  • Keep a record of the drive’s name and location.
  • Move your company file, not the entire folder, to C: Drive now.
  • Now, access your company file from this new location. The error code 6177 must be stemmed out. If not, move to next solution.

Solution 4: Create a portable Company File and upload it to your server again.

Consider making a portable company file to rectify the error code. Follow the steps below:

  • On the system where you moved your company file, launch the QuickBooks Desktop.
  • Choose Restore or Open an existing company option.
  • Locate and open the file that you transferred to your C: Drive (in the previous solution).
  • From the File menu, choose Quit QuickBooks. After that, launch QuickBooks again.
  • Now, opt for Open or Restore Company from the File menu.
  • Press Next after opting for Restore a portable file.
  • Find and open the portable company file.
  • To return your company file to where you originally stored it, choose the drive from which you relocated it.
  • Hit on “Save.” Your file is back on the server at this time.
  • Hit on the File menu and Quit QuickBooks.

Solution 5: Run File Doctor to troubleshoot the QuickBooks error code 6177

Another significant factor contributing to the QuickBooks Company File Error 6177 0 is the damaged company file. Run file doctor to resolve the problem:

  • If the QuickBooks tool hub isn’t already on your PC, download & install it.
  • Afterward, launch the QuickBooks File Doctor.
  • The file doctor may take up to a minute to open. If it doesn’t, manually look for it and open it.
  • In QuickBooks File Doctor, opt for your company file. Choose Browse and search to look for your file if you can’t find it.
  • Opt for Check your File option and then tap on Continue.
  • After entering your QuickBooks admin password, hit on Next.

Solution 6: Manual Resolution: Rectify the file path.

If your file path becomes corrupted, Error Code 6177, 0 may occur. If QuickBooks cannot open the company file using the specified path, you can manually fix the problem by taking the following actions:

  • Initially access the File Explorer by tapping Win + E keys together.
  • Search for your QuickBooks Folder in File Explorer.
  • Look for the file that has .ND extension at the end.
  • Choose the file and opt for Delete after right-clicking on the ND file.
  • If QuickBooks Database Server Manager isn’t already installed on your PC, download it and set it up.
  • Now, tap on the Windows Start button on the server PC.
  • Subsequently, open the QuickBooks Database Server Manager.
  • Choose the folder containing the company file.
  • Hit on Start Scan.
  • Once the scan is complete, exit the program.
  • To share your company’s files, set your folder permissions.
  • Finally, check if the error code 6177 got resolved.

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Wrapping Up!

We end this piece of writing with a hope that these walkways proved to be effective Solutions of QuickBooks error code 6177. If any problem still exists, then we are always there for your help. The only thing you need to do is call us on our helpline, or reach us through the Live chat option. Our QuickBooks customer support team will remove every hurdle in resolving the error code 6177 and make sure that the error gets fixed.

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