Rest and Relaxation: Enhancing the Guestroom Sleep Environment

contactless guest experience

A good night’s sleep is one of the most important things you can do for your overall health and wellbeing. Unfortunately, many of us don’t get enough quality sleep on a regular basis. A recent study found that nearly one-third of Americans don’t get the recommended seven hours of sleep per night.

There are many factors that can contribute to poor sleep, including stress, anxiety, a poor sleep environment, and even the wrong pillow or mattress. But one of the most important factors in getting a good night’s sleep is having a comfortable and inviting guestroom.


Here are some tips for creating a guestroom sleep environment that will help you catch some much-needed Zzz’s:

1. Make sure the room is dark.

Light can be a major disruptor of sleep. To ensure a dark room, invest in blackout curtains or shades. You might also want to consider using a sleep mask.

2. Keep the room cool.

Most people sleep best in a cool environment. Consider opening a window or using a fan to keep the air moving and the temperature down.

3. Use comfortable bedding.

Invest in high-quality sheets and blankets that are soft and inviting. Make sure the mattress is comfortable and supportive. And don’t forget about pillows! Choose ones that are soft but firm, and fluff them up before going to bed.

4. Minimise noise.

Noise can be a major sleep disruptor. To minimise noise, consider using a white noise machine or earplugs.

5. Remove electronics from the room.

Electronics emit blue light that can interfere with sleep. So, it’s best to remove them from the bedroom altogether. If you must keep them in the room, make sure they’re turned off and out of sight before going to bed.

Creating a comfortable and inviting guestroom sleep environment is a simple way to get a good night’s sleep while travelling. By following these tips, you can make sure you’re getting the rest and relaxation you need to stay healthy and happy on your next trip. Also, if you are looking for ways to improve your guest experience then you must opt for contactless guest experience solutions for your hotels.


Communication Tools: Building Guest Loyalty Through Text Messages

As a hotelier, you know that one of the most important things you can do is to create loyalty among your guests. And what better way to show your guests that you care about their experience than by communicating with them directly?

Text messages are a powerful communication tool that can help you build guest loyalty and drive repeat business. By sending regular updates and special offers to your guests’ mobile phones, you can keep them engaged with your brand and top of mind when they’re planning their next trip.

Text messages are a great way to reach out to guests and build loyalty. Here are a few reasons why:

1. They’re personal:

Text messages are personal and intimate, which makes them perfect for creating a connection with guests.

2. They’re immediate:

Text messages are delivered immediately, so guests can always expect a prompt response.

3. They’re convenient:

Text messages are easy to send and receive, so guests can always stay in touch with you no matter where they are.

4. They’re flexible:

Text messages can be used for a variety of purposes, from sending reminders to offering discounts.

5. They’re affordable:

Text messages are a cost-effective way to reach out to guests and build loyalty.

To get started, simply collect your guests’ mobile phone numbers when they book a stay with you. Then, set up an SMS marketing campaign using a service like Twilio or Trumpia. These platforms make it easy to send mass texts, track results, and automate your messages so you can focus on running your business.


Not sure what to say? Here are a few ideas:

-Send a welcome message when guests check in, with information about your property and nearby attractions.

-Send a daily update with the weather forecast, restaurant recommendations, and any special events or activities that are happening during their stay.

-Send a farewell message when guests check out, and offer a discount on their next stay.

By keeping your guests informed and offering them valuable deals, you’ll create a loyal customer base that keeps coming back for more. And with the help of SMS marketing, it’s easy to do. So go ahead and give it a try!

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